The following Terms of Use constitute CyberLNC Hosting Solutions Billing Policy and apply to ALL CyberLNC Hosting Solutions clients.
Payments are to be made in US dollars and must be drawn from a US bank. CyberLNC Hosting Solutions accepts the following types of payment:
Check or Money Order Credit Card (VISA, MasterCard, American Express, Discover) PayPal
Payments are due on the Account Statement Date, which is the first of each month.
If you provide CyberLNC Internet Solutions your credit card information, you're authorizing CyberLNC Internet Solutions to automatically charge your credit or debit card for charges that apply to your account.
Recurring charges will be posted to your credit card until such time that you cancel your account in accordance with CyberLNC Internet Solutions Cancellation Policy.
Clients are responsible for updating or notifying CyberLNC Internet Solutions, of any changes to yourcredit card (including, but not limited to card number, expiration date, billing address, or card status).
Clients have the option from within there Client Area Portal to remove any Credit Card information stored.
Customers not paying by credit card agree to make payment of their balance due within ten (10) days of the Account Statement Date.
Accounts that are ten (10) days past due will be automatically suspended. A $20.00 late fee will be added to the regular monthly amount after the ten (10) grace period.
Suspension can be automatically lifted once payment has been made. All past due and unpaid balances are subject to collection.
In the event of collection, you will be liable for costs of collection including attorney's fees, court costs, and collection agency fees
In order to insure uninterrupted service to your website, all plans will automatically renew at the end of the plan's Billing Cycle.
Plan renewal charges are based on the prevailing rate on the date of renewal according to the service selected. Plans are renewed for the same billing cycle.
If you wish to cancel your plan before plan renewal, please refer to the Cancellation section below.
Cancellation requests for hosting accounts after accounts have automatically renewed are eligible for refunds only within the first 5 days following the renewal date but a late cancellation fee of $25 will be charged.
Domain name renewals are non-refundable.
Domain name registrations and Web hosting accounts are handled by separate entities.
In the event you need to cancel, you must specify whether you would like to cancel your domain name only, your Web hosting plan only, or both your domain and hosting accounts.
The cancellation or expiration of your domain name does not automatically terminate your hosting account (or vice versa).
Your hosting account billing term automatically renews upon its completion, unless you notify CyberLNC Internet Solutions that you would like to cancel your account.
CyberLNC Internet Solutions does not mail paper invoices or statements. Statements can be viewed and printed through your Billing control panel.
Returned (NSF) Checks
CyberLNC Internet Solutions charges a $25.00 fee for returned (NSF) checks.
Customers that issue an NSF check will be required to submit future payments with a certified check or money order.
Credit Card Charge backs
A $25.00 charge back fee will be assessed for each credit card charge back received by CyberLNC Internet Solutions.
Hosting plans will automatically renew until a plan is cancelled. In order to cancel Product/Service, you must submit a cancellation request from within your Client Area.
This cancellation request is located at the bottom of your Product/Services page after opening your Product/Services by clicking on the small paper icon.
Please be ware that there are no pro-rated refund after the first 30 days of service.
Cancellation requests must be received by CyberLNC Internet Solutions a minimum of ten (10) days prior to the end of your Billing Cycle.
Cancellations submitted later than this time may result in automatic renewal of your hosting plan.
CyberLNC Internet Solutions will confirm the cancellation request when it is processed.
If you do not receive a confirmation, please contact CyberLNC Internet Solutions as soon as possible.
CyberLNC Internet Solutions does not monitor, and will not automatically cancel, plans for problems related to domain name transfers, non-usage, Internic, your ISP, or any other secondary issues not directly related to CyberLNC Internet Solutions services.
Cancellation of services does not relieve the customer from paying any outstanding balance owed on the account.
CyberLNC Internet Solutions reserves the right to cancel any account, at any time, without notice, for any reason CyberLNC Internet Solutions considers appropriate.
Each of CyberLNC Internet Solutions hosting plans carry a 30-day unconditional money back guarantee.
If you are not completely satisfied with our services or support within the first 30 days, you will be given a full refund.
The following services do not qualify for the 30 Day Money Back Guarantee:
Dedicated Servers
Domain Registrations
SSL Certificates
Additional items and services
Refunds are only available in accordance with the 30 Day Money Back Guarantee.
Refunds will be provided in the same payment method of the original payment.
There are no refunds offered or promised after 30 days.
CyberLNC Internet Solutions has a zero tolerance policy for charge backs.
Any customer who disputes a credit card payment is subject to a fine, suspension and account termination at CyberLNC Internet Solutions discretion.
A charge of $25.00 per charge back will be assessed to all accounts that receive a charge back.
If, by investigation it has been verified that a charge back was the result of illegal use of a credit card, CyberLNC Internet Solutions will waive this fee.
CyberLNC Internet Solutions policies and prices are subject to change without notice.
Any price changes become effective in the next billing cycle.
No refund is issued for cancellations or for termination of account.